Frequently Asked Questions

How do your rates compare to propane?

During the winter of 2017-2018, the average all-in cost per therm, including the $10 facility charge, was $1.19/therm – the equivalent of $1.09/gallon propane.

How much does it cost to convert my home from propane to gas?

Quotes can vary because every home is different, and so are contractors; so we recommend you get quotes from two qualified and reputable HVAC contractors. With a fair and competitively priced conversion, homeowners will see significant savings over time when switching to natural gas. Feel free to ask us for an estimate of the payback.

Does LRES provide assistance with conversions?

LRES offers EASY-PAYon-bill financing to help homeowners cover the cost of basic conversions. We offer financing of up to $1,500 at 5% over 3 years and its just added to your monthly gas bill. During the winter of 2017-2018, the savings realized by LRES customers averaged over $60 per month versus cash propane prices. These kinds of savings exceed the monthly finance amount and still lower monthly heating costs.

How do your rates work? 

The LRES rate structure includes three components: Facility Charge, the Cost of Gas, and the Commodity Cost Adjustment. 

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What are excess flow valves and does LRES install them?

Excess Flow Valves (EFVs) work like an electric circuit breaker and automatically shut off or significantly reduce the flow of gas when the service line is broken or severed. By design, every residential service line on the LRES system has an EFV installed underground where the gas service line joins the gas main. There is no charge to you for their installation.

What if I’m not within 200 feet of the gas main?

During the 2018 construction season, we are providing free gas hook-ups within 200 feet of the gas mains in town and 200 ft. from the closest road right-of-way for homes along the rural gas transmission route. There is a $5 per foot charge beyond that. Charging for additional piping over 200 feet helps keep system investment costs lower in order to provide low and stable rates. 

Is natural gas a good value?

Over the last winter, the all in cost of natural gas (including the $10 Facility Charge) on the average monthly LRES bill was the equivalent of $1.09/gallon propane. LRES customers saved 30% or more compared to cash propane prices. Historically, natural gas prices have been lower and more stable than other fuels. Choose natural gas and enjoy summer fill pricing all winter long!